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GENERAL TERMS AND CONDITIONS
Welcome to STORYVORD. The scope of these terms and conditions extends to both the brands and the developers.
These terms and conditions constitute a legally binding agreement between you and STORYVORD. The words “you,” “your,” and “us” refer to our users, including brands, developers, visitors, and creators, and the words “we,” “us,” “our,” and “company” refer to STORYVORD. The word “agreement” used here refers to these terms and conditions. Moreover, the words donating the gender in these terms and conditions include masculine, feminine, and neuter, whereas references in these terms and conditions to singular words include plural and vice versa.
By accessing our site and using our service, you acknowledge and agree that you have read and understood these terms and conditions. It is requested that you read this agreement carefully. If you do not agree with any of the provisions herein provided, you should not enter into contractual obligations with us.
We have the right to change or modify these terms and conditions at any time at our sole discretion. We undertake to notify you of such changes by updating them on our website and modifying the revised date displayed. Any and all modifications or changes to these terms will become effective upon publication on the website or release to users. As a result, your continued use of our services constitutes your acceptance of the modified agreement and rules. If you do not agree to any changes to these terms, you must stop using our services immediately. You are recommended to frequently review these terms to ensure your understanding of the terms and conditions that apply to your access to and use of our services.
SECTION 1: ABOUT US AND SERVICES
STORYVORD is a team of 12,000+ creators and aims to provide you with video production services under one roof. STORYVORD is available in most countries; all you need to do is discuss your requirements with our team, and we will work with you to get your video production needs met in a cost-effective manner in any country. Furthermore, STORYVORD makes it easy to get creative video for your business, produced quickly and at scale, supported by a strong creator team, and with exclusive performance statistics.
SECTION 2: REGISTRATION
In order to use, purchase, and provide services via our platform, you are required to register with us. Therefore, you may be required to provide some of your information, including, without limitation, name, entity name, address, email, telephone, and account information, including user name and password.
1. You should provide us with correct and updated information.
2. You agree not to give or share your account or password with anyone.
3. You must not use anyone else’s account.
In the event of unauthorized use of your account, we shall not be held liable.

SECTION 3: OUR INTELLECTUAL PROPERTY RIGHTS
All the intellectual property and materials available on our platform are protected by copyright and other forms of intellectual property and are owned or controlled by STORYVORD, its affiliates, or the parties credited in the copyright and trademark notices within the materials. You may not modify, publish, transmit, participate in the transfer or sale of, reproduce, create new works from, distribute, perform, display, or in any way exploit any of the materials, in whole or in part. You agree that any copy of the materials you make or have in your possession must be undamaged and include all copyright and other proprietary notices. All information and software provided through the site is and will continue to be the sole and exclusive property of STORYVORD, its affiliates, or the parties credited in the copyright and trademark notices contained within the materials.
SECTION 4: LIMITED LICENSE
We give you a non-exclusive, non-revocable, non-distributable license to use the website and services provided herein. You may not copy, sell, reproduce, transmit, distribute, modify, or reproduce our content without our prior written authorization. All the content and STORYVORD services are solely for your personal use, and corporate or commercial use is expressly prohibited.
SECTION 5: RESTRICTIONS
You agree not to do the following while using our services:
1. transfer, upload, share, store, or destroy our material in violation of any applicable law or regulation, including laws or regulations governing the collection, processing, or transfer of personal information.
2. You must not carry out any activity that may impose an unreasonable or disproportionately large load on our website and network.
3. Use any method of data mining, robotics, or similar data gathering or extraction.
4. violate or attempt to violate the security of our website, including trying to probe, scan, or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.
5. Make up any information.
6. Reverse engineer or decompile any parts of our website.
7. Make a link to our content or information made available to you from our website, unless permitted by our terms and conditions.
8. post any false or misleading information or endorse illegal activities such as violating someone’s privacy, providing or creating computer viruses, or pirating media.
9. Solicit passwords or personally identifiable information from other individual users.
10. Harass, incite harassment, or advocate harassment of any group, company, or individual.
11. Send unsolicited mail or email, make unsolicited phone calls, or send unsolicited texts, tweets, or faxes to any user, or contact any user who has specifically requested not to be contacted by you.
12. Attempt to interfere with service to any user, host, or network, including, without limitation, via means of submitting a virus to our site, overloading, “flooding,” “spamming,” “mailbombing,” or “crashing.”
13. assist any third party in doing any of the foregoing.
If STORYVORD determines, in its sole discretion, that you are in violation of any of the foregoing and/or are a repeat infringer of third-party property rights, STORYVORD will terminate your account and/or membership, as the case may be, and prohibit you from creating new accounts through STORYVORD services. Furthermore, the violation of any of the aforesaid may result in civil or criminal liability.
SECTION 6: WARRANTY
All STORYVORD services and content are provided “as is,” “as available,” and “as is with all flaws. To the greatest extent permitted by applicable law, STORYVORD and its licensors and suppliers disclaim all express and implied warranties, including but not limited to: uninterrupted or continuous availability of STORYVORD services; implied warranties of merchantability; fitness for a particular purpose; and noninfringement with respect to STORYVORD. In addition, although STORYVORD intends to take reasonable steps to prevent the introduction of viruses or other destructive materials into STORYVORD services, and whether or not STORYVORD implements the aforementioned reasonable protections, STORYVORD does not warrant that STORYVORD services, any part thereof, or any information or other material accessible through STORYVORD services is free of viruses, worms, Trojan horses, or other harmful components. Some jurisdictions limit or do not allow the disclaimer of implied or other warranties, so the above disclaimer may not apply to the extent such jurisdiction’s law is applicable to these terms of service. By accessing or using any of the STORYVORD services, you represent and warrant that your activities are legal in each jurisdiction in which you access or use such STORYVORD services.

SECTION 7: LIABILITY LIMITATION
To the greatest extent permitted by law, STORYVORD and its affiliates, respective shareholders, directors, officers, employees, attorneys, agents, representatives, suppliers, or contractors do not guarantee and will not be liable for any incidental, indirect, special, punitive, consequential, or similar damages or liabilities (including, without limitation, damages for loss of income, information, revenue, profits, or other business or financial benefits).
SECTION 8: INDEMNIFICATION
You shall indemnify, defend, and hold harmless STORYVORD, its affiliates, and licensors, and their respective officers, agents, directors, representatives, contractors, and employees, from and against any and all claims, suits, demands, actions, losses, liabilities, damages, judgements, penalties, fines, expenses, and other costs (including reasonable attorneys’ fees) arising from your breach or alleged breach of this Agreement.
SECTION 9: INCLUSION AND DIVERSITY POLICY
STORYVORD aims to foster, cultivate, and preserve a culture of diversity, equity, and inclusion. We believe that human capital is the most valuable asset we have. Our developers’ and clients’ life experiences, knowledge, self-expression, and talent invested in their work represent an important part of not only our culture, but also our reputation and company’s achievements. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family, marital status, gender identity or expression, language, notional origin, and other characteristics that make them unique. Therefore, we expect you to comply with our practices and ensure respectful communication and cooperation with other workers and clients. All the developers and clients have a responsibility to treat others with dignity and respect at all times. We expect you to exhibit conduct that reflects inclusion during work and other events. Any inappropriate conduct against the other co-workers and clients shall result in disciplinary action. If you have experienced any form of discrimination, please contact an HR representative at [email protected].
SECTION 10: DMCA POLICY
If anyone believes that his or another party’s intellectual property rights have been violated as a result of their use of or access to our platform, we urge them to contact us immediately. Your infringement notification should consist of:
1. signature of the author or any of his authorized persons.
2. subject matter of an infringement claim.
3. nature and location of infringing material.
4. Name, address, telephone number, and email address
5. statement that you believe that the use of the material that you claim to infringe your copyright is not authorized by law or by the copyright owner or such owner’s agent; and, under penalty of perjury, that all of the information contained in your infringement notice is accurate and that you are either the copyright owner or a person authorized to act on their behalf.
You can send us notice at [email protected], and it may take up to 15 days to respond to such notices. Upon finding such an infringement, we will remove the content from our platform.

SECTION 11: MODERN SLAVERY TRANSPARENCY STATEMENT
The company ensures that its contractors, agents, assigns, and representatives shall comply with all applicable laws, statutes, and regulations relating to anti-slavery and human trafficking, including but not limited to the Modern Slavery Act 2015, and not engage in any activity, practice, or conduct that would constitute an offence under the Modern Slavery Act 2015, irrespective of the jurisdiction in which such activity, practice, or conduct is carried out. If any breach of this section is suspected by you, you must notify the company.
You must also ensure that you, your contractors, agents, assigns, and representatives comply with all applicable laws, statutes, and regulations relating to anti-slavery and human trafficking, including but not limited to the Modern Slavery Act 2015, and do not engage in any activity, practice, or conduct that would constitute an offence under the Modern Slavery Act 2015, irrespective of the jurisdiction in which such activity, practice, or conduct is carried out in connection with these terms and conditions.
SECTION 12: BREACH
If we find out, in our sole discretion, that you have breached any portion of this agreement or have otherwise demonstrated conduct that is inappropriate, we also reserve the right to:
1. Terminate your access to and account registration with us.
2. notifying or fully cooperating with the proper law enforcement authorities for further action; and/or
3. Pursue any other action that we deem appropriate.
SECTION 13: COMMUNICATION
You agree and understand that we will only communicate with you through your registered email address with us. Third parties may advertise or publish alternative ways to contact us or use other measures to pose as us. We cannot verify the authenticity of any such alternative contacts, and they pose a risk of fraud and other malfeasance, so we highly recommend you do not attempt to contact us using these methods. You agree that we cannot be held liable for unauthorized access to your account or other losses resulting from such fraud or other malfeasance by third parties. In order to make sure that you receive all of our communications, you agree to keep your email address up-to-date and immediately notify us if there are any changes. Delivery of any communication to the email address on record is considered valid. If any email communication is returned as undeliverable, we retain the right to block your access to us until you provide and confirm a new and valid email address.
SECTION 14: THIRD-PARTY SITES AND LINKS
Your dealings with advertisers or other third parties found on or accessible through our website are solely between you and such third parties. These dealings include, but are not limited to, your participation in promotions, use of their service, and any terms, conditions, warranties, or representations associated with such dealings. Third-party links are provided solely as a convenience to you and should not be construed as an endorsement by us. You shall access and use such third-party sites, including the content, items, or services on those sites, solely at your own risk. We make no representations or warranties about any content or privacy practices of such third parties, or about any items or services obtained from such third parties, and you agree that we will have no liability for any loss or damage of any kind incurred as a result of any dealings between you and any third party, or as a result of the presence of such third parties’ links or ads on the Services.
If there is a dispute between you and any such third party, you understand and agree that we are under no obligation to become involved. In the event that you have a dispute with any such third party, you hereby release us from claims, demands, and damages (actual and consequential) of every kind and nature, known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way related to such disputes and/or the services.
SECTION 15: DISPUTE RESOLUTION AND GOVERNING LAW
This Agreement will be governed by, and construed and interpreted in accordance with, the laws of the United Kingdom, without regard to its conflicts-of-law principles. Any dispute arising out of or relating to this Agreement may be brought and adjudicated in the court of competent jurisdiction located in the United Kingdom, and you submit to the exclusive jurisdiction of such courts and waive any objections based on improper venue or an inconvenient forum.
SECTION 16: MISCELLANEOUS
1. Performance by us under this agreement is excused during the period such performance is prevented or delayed by government restrictions (whether with or without jurisdiction), war or warlike activity, insurrection or civil disorder, or any other cause similar or dissimilar to the foregoing that is beyond the control of the parties and not enforceable at the time the agreement is executed.
2. It is hereby agreed that we may, at our sole discretion, amend, alter, or change any of the provisions of these terms and conditions, and such modifications shall be adhered to and have the same effect as if they had been originally embodied in and formed a part of these terms and conditions.
3. Any captions or headings used in these terms and conditions are solely for the convenience of the parties hereto, are not part of these terms and conditions, and are not to be used for the interpretation or determination of their validity.
4. If any particular provision of these terms and conditions is determined to be invalid, the invalidity and enforceability would not affect the remaining provisions, which will nevertheless remain in full force and effect.
5. Nothing in this agreement is intended or deemed to create a partnership or joint venture between us.
6. You are not allowed to assign or transfer any right or obligation to any third party without the written consent of us; however, you understand that we may assign or transfer some, all, or any of our rights and duties with or without notice to you.
7. Our website may, from time to time, contain links to other sites whose privacy practices may be different from ours. In the event that you submit personal information to any of those sites, your information is governed by their privacy policies, and we shall not be held liable for any loss of data or personal information therefrom. We request that you carefully read the privacy policies of any other website or application you visit.
8. If you have queries, complaints, or any feedback, you are encouraged to contact us at [email protected]. We will try to resolve any complaint within seven (7) business days from the date we receive it.

SPECIFIC TERMS AND CONDITIONS FOR BRANDS
SECTION 17: FEES AND SERVICES
In order to purchase our services, you must pay a fee and applicable taxes. The service charges and plans will be clearly stated or communicated to you via registered email at the time of purchase. In the event that payments are not fully made within 10 days of the due date, you shall be liable to pay an additional 10% as a penalty. You may pay for your purchases by credit card or PayPal. Cheques and money orders are not accepted. If you choose to pay by PayPal, your subscription to the service will be activated after STORYVORD receives payment from PayPal. STORYVORD will not be liable for any additional fees resulting directly or indirectly from charges to your PayPal account. If you pay by credit or debit card, please be aware that STORYVORD will send a small test transaction through your credit or debit card account to make sure that the account you have given is valid. This test transaction may occur before any applicable free trial is over or before your subscription has expired. This test transaction is not a charge and will fall off your account in approximately 72 hours. It is just a way to confirm that your payment method is valid.
SECTION 18: REFUNDS
STORYVORD does not offer refunds or money-back guarantees. You acknowledge and agree that you will not be entitled to a refund for any purchase, including, but not limited to, cancellation or dissatisfaction with the services after approval of the first project stage.

SECTION 19: YOUR INTELLECTUAL PROPERTY RIGHTS
All the intellectual property and materials created for you will be your sole property. STORYVORD or the developer shall not be entitled to any rights associated with them. STORYVORD may not modify, publish, transmit, participate in the transfer or sale of, reproduce, create new works from, distribute, perform, display, or in any way exploit any of the materials, in whole or in part.
SPECIFIC TERMS AND CONDITIONS FOR DEVELOPERS
SECTION 20: ANY PAYMENT FEES
The services provided by the developers constitute sufficient consideration. All payments shall be made through PayPal to the PayPal address designated by the developer. It is developers’ responsibility to provide an accurate PayPal address. The company will not be liable for any payments that are not received or are delayed as a result of the developers’ failure to provide accurate PayPal information. Developer agrees to immediately notify the company in writing of any changes to Affiliate’s account information. Changes to developers’ PayPal accounts or other information may require reverification and, as such, incur the withholding of payments. All payouts will expire after thirty (30) calendar days if developers’ PayPal information remains unverified.
SECTION 21: WORK FOR HIRE
The developer expressly acknowledges and agrees that any and all proprietary materials prepared by the developer under this agreement shall be considered “work for hire” and the exclusive property of the company. These items shall include, but not be limited to, any and all deliverables resulting from the Developer’s Services, all tangible results and proceeds of the Services, works in progress, records, diagrams, notes, drawings, specifications, schematics, documents, designs, improvements, inventions, discoveries, videos, content, images, developments, trademarks, trade secrets, customer lists, databases, software, programs, middleware, applications, and solutions conceived, made, or discovered by the Developer, solely or in collaboration with others, relating in any manner to the Developer’s Services,
SECTION 22: INDEPENDENT CONTRACTORS
Nothing in these terms and conditions shall be construed in any way or manner to create between them a relationship of employer and employee, principal and agent, partners, or any other relationship other than that of independent parties contracting with each other solely for the purpose of carrying out the provisions of the Agreement. Accordingly, the developers acknowledge that they are not eligible for any benefits, including, but not limited to, health insurance or retirement plans. The Developer is not the agent of the company, is not authorized, and shall not have the power or authority to bind the company, incur any liability or obligation, or act on its behalf. The developer is not entitled to receive any other compensation or any benefits from the company. Except as otherwise required by law, the company shall not withhold any sums or payments made to the developer for tax liabilities or contributions, and all withholdings, liabilities, and contributions shall be solely the developer’s responsibility. The developer shall use its best efforts, energy, and skill in its own name and in such a manner as it sees fit.

BRANDS TERMS AND CONDITIONS

Welcome to STORYVORD. These terms and conditions constitute a legally binding agreement between you and STORYVORD. The words’ you, ‘your,’ and ‘us’ refer to individual users of our site, and the words’ we, us, our, and company refer to STORYVORD. The word “agreement” used here refers to these terms and conditions. Moreover, the words donating the gender in these terms and conditions include masculine, feminine, and neuter, whereas references in these terms and conditions to singular words include plural and vice versa.

By accessing our site and using our service, you acknowledge and agree that you have read and understood these terms and conditions. You are requested to read this agreement carefully. If you do not agree with any of the provisions herein provided, you should not enter into contractual obligations with us.

We have the right to change or modify these terms and conditions at our sole discretion, at any time. We undertake to notify you of such changes by updating them on our website and modifying the revised date displayed. Any and all modifications or changes to these terms will become effective upon publication on the website or release to users. As a result, your continued use of our services constitutes your acceptance of the modified agreement and rules. If you do not agree to any changes to these terms, you must stop using our services immediately. You are recommended to frequently review these terms to ensure your understanding of the terms and conditions that apply to your access to and use of our services.

SECTION 1: ABOUT US AND SERVICES

STORYVORD is a team of 12000+creators and aims to provide you video production services under one roof. STORYVORD is available in most countries; all you need to do is discuss your requirements with our team, and we will work with you to get your video production needs met in a cost-effective manner in any country. Furthermore, STORYVORD makes it easy to get creative video for your business, produced quickly and at scale, and supported by a strong creator team and with exclusive performance statistics.

SECTION 2: REGISTRATION

In order to use, purchase and provide services via our platform, you are required to register with us. Therefore, you may be required to provide some of your information, including, without limitation, name, entity name, address, email, telephone, and account information, including user name and password.

  1. You should provide us with correct and updated information.
  2. You agree not to give or share your account or password with anyone.
  3. You shall not use anyone’s account.

In the event of unauthorized use of your account, we shall not be held liable.

SECTION 3: FEES AND SERVICES

In order to purchase our services, you must pay a fee and applicable taxes. The service charges and plans will be clearly stated or communicated to you via registered email at the time of purchase. In the event that payments are not fully made within 10 days of the due date, you shall be liable to pay an additional 10% as a penalty. You may pay for your purchases by credit card or PayPal. Cheques and money orders are not accepted. If you choose to pay by PayPal, your subscription to the service will be activated after STORYVORD receives payment from PayPal. STORYVORD will not be liable for any additional fees resulting directly or indirectly from charges to your PayPal account. If you pay by credit or debit card, please be aware that STORYVORD will send a small test transaction through your credit or debit card account to make sure that the account you have given is valid. This test transaction may occur before any applicable free trial is over, or before your subscription has expired. This test transaction is not a charge and will fall off your account in approximately 72 hours. It is just a way to confirm that your payment method is valid.

SECTION 4: REFUNDS

STORYVORD does not offer refunds or money back guarantees. You acknowledge and agree that you will not be entitled to a refund for any purchase, including, but not limited to, cancellation or dissatisfaction with the services after approval of first project stage.

SECTION 5: OUR INTELLECTUAL PROPERTY RIGHTS

All the intellectual property and materials available on our platform are protected by copyright and other forms of intellectual property and are owned or controlled by STORYVORD its affiliates, or the parties credited in the copyright and trademark notices within the materials. You may not modify, publish, transmit, participate in the transfer or sale of, reproduce, create new works from, distribute, perform, display, or in any way exploit any of the materials, in whole or in part. You agree that any copy of the materials you make or have in your possession must be undamaged and must include all copyright and other proprietary notices. All information and software provided through the Site is and will continue to be the sole and exclusive property of STORYVORD its affiliates, or the parties credited in the copyright and trade mark notices contained within the materials.

SECTION 6: YOUR INTELLECTUAL PROPERTY RIGHTS

All the intellectual property and materials created for you shall be your sole property. STORYVORD or developer shall not be entitled to any rights associated with them. STORYVORD may not modify, publish, transmit, participate in the transfer or sale of, reproduce, create new works from, distribute, perform, display, or in any way exploit any of the materials, in whole or in part.

SECTION 7: AUTHORIZATION

We give you a non-exclusive, non-revocable, non-distributable license to use the website and services provided herein. You may not copy, sell, reproduce, transmit, distribute, modify, or reproduce our content without our prior written authorization. All the content and STORYVORD services are solely for your personal use, and corporate or commercial use is expressly prohibited.

SECTION 8: RESTRICTIONS

You agree not to do the following while using our services:

  1. transfer, upload, share, store, or destroy our material in violation of any applicable law or regulation, including laws or regulations governing the collection, processing, or transfer of personal information.
  2. You must not carry out any activity that may impose an unreasonable or disproportionately large load on our website and network.
  3. Use any data mining, robotics, or similar data gathering or extraction methods.
  4. Violate or attempt to violate the security of our website, including trying to probe, scan, or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.
  5. Falsify any information.
  6. Reverse engineer or decompile any parts of our website.
  7. Make a link to our content or information made available to you from our website, unless permitted by our terms and conditions.
  8. post any false or misleading information or endorse illegal activities such as violating someone’s privacy, providing or creating computer viruses or pirating media.
  9. Solicit passwords or personally identifiable information from other individual users.
  10. Harass, incite harassment, or advocate harassment of any group, company, or individual.
  11. Send unsolicited mail or email, make unsolicited phone calls, or send unsolicited texts, tweets, or faxes to any user, or contact any user who has specifically requested not to be contacted by you.
  12. Attempt to interfere with service to any user, host, or network, including, without limitation, via means of submitting a virus to our site, overloading, “flooding”, “spamming”, “mailbombing” or “crashing”.
  13. assist any third party in doing any of the foregoing.

If STORYVORD determines, in its sole discretion, that you are in violation of any of the foregoing and/or are a repeat infringer of third-party property rights, STORYVORD will terminate your account and/or membership, as the case may be, and prohibit you from creating new accounts through STORYVORD services. Furthermore, the violation of any of the aforesaid may result in civil or criminal liability.

SECTION 9: WARRANTY

All of STORYVORD services and STORYVORD’ content is provided on an “as is”, “as available”, and “with all faults” basis. To the greatest extent permitted by applicable law, STORYVORD and its licensors/suppliers disclaim all express and implied warranties, including but not limited to: uninterrupted or continuous availability of STORYVORD services; implied warranties of merchantability; fitness for a particular purpose; and noninfringement with respect to STORYVORD. In addition, although STORYVORD intends to take reasonable steps to prevent the introduction of viruses or other destructive materials into STORYVORD services, and whether or not STORYVORD implements the aforementioned reasonable protections, STORYVORD does not warrant that STORYVORD services, any part thereof, or any information or other material accessible through STORYVORD services is free of viruses, worms, trojan horses, or other harmful components. Some jurisdictions limit or do not allow the disclaimer of implied or other warranties, so the above disclaimer may not apply to the extent such jurisdiction’s law is applicable to these terms of service. By accessing or using any of the STORYVORD services, you represent and warrant that your activities are legal in each jurisdiction in which you access or use such STORYVORD services.

SECTION 10: LIABILITY LIMITATION

To the greatest extent permitted by law, STORYVORD its affiliates, respective shareholders, directors, officers, employees, attorneys, agents, representatives, suppliers, or contractors do not guarantee and will not be liable for any incidental, indirect, special, punitive, consequential, or similar damages or liabilities (including, without limitation, damages for loss of income, information, revenue, profits, or other business or financial benefits).

SECTION 11: INDEMNIFICATION

You shall indemnify, defend, and hold harmless STORYVORD its affiliates and licensors, and their respective officers, agents, directors, representatives, contractors, and employees, from and against any and all claims, suits, demands, actions, losses, liabilities, damages, judgements, penalties, fines, expenses, and other costs (including reasonable attorneys’ fees) arising from your breach or alleged breach of this Agreement.

SECTION 12: DMCA POLICY

If anyone believes that his or any third party’s intellectual property rights have been violated through or at our platform, we advise you to contact us immediately. Your infringement notification should consist of:

  1. Signature of author or any of his authorized person.
  2. Subject matter of infringement claim.
  3. Nature and location of infringed material.
  4. Name, address, telephone number and email address.
  5. Statement that you believe that the use of the material that you claim to infringe your copyright is not authorized by law, or by the copyright owner or such owner’s agent; and, under penalty of perjury, that all of the information contained in your Infringement Notice is accurate, and that you are either the copyright owner or a person authorized to act on their behalf.

You can send us notice at [email protected] and it may take up to 15 days to respond to such notices. Upon finding such an infringement, we will remove the content from our platform. 

SECTION 13: BREACH

If we find out, in our sole discretion, that you have breached any portion of this agreement or have otherwise demonstrated conduct inappropriate, we also reserve the right to:

  1. Terminate your access with and account registration with us.
  2. Terminate your membership.
  3. Notify or fully cooperate with the proper law enforcement authorities for further action; and/or
  4. Pursue any other action which we deem to be appropriate.

SECTION 14: COMMUNICATION

You agree and understand that we will only communicate with you through your registered email address with us. Third parties may advertise or publish alternative ways to contact us or use other measures to pose as us. We cannot verify the authenticity of any such alternative contacts, and they pose a risk of fraud and other malfeasance, so we highly recommend you do not attempt to contact us using these methods. You agree that we cannot be held liable for unauthorized access to your account or other loss resulting from such fraud or other malfeasance by third parties. In order to make sure that you receive all of our communications, you agree to keep your email address up-to-date and immediately notify us if there are any changes. Delivery of any communication to the email address on record is considered valid. If any email communication is returned as undeliverable, we retain the right to block your access to us until you provide and confirm a new and valid email address.

SECTION 15: THIRD PARTY SITES AND LINKS

Your dealings with advertisers or other third parties found on or accessible through our website are solely between you and such third party. These dealings include, but are not limited to, your participation in promotions, use of their service, and any terms, conditions, warranties, or representations associated with such dealings. Third party links are provided solely as a convenience to you and should not be construed as an endorsement by us. You shall access and use such third-party sites, including the content, items, or services on those sites, solely at your own risk. We do not make any representations or warranties with respect to any content or privacy practices, or otherwise with respect to such third parties or any items or services that may be obtained from such third parties, and you agree that we will have no liability with respect to any loss or damage of any kind incurred as a result of any dealings between you and any third party, or as a result of the presence of links or ads of such third parties on the Services.

If there is a dispute between you and any such third party, you understand and agree that we shall be under no obligation to become involved. In case that you have a dispute with any such third party, you hereby release us from claims, demands and damages (actual and consequential) of every kind or nature, known or unknown, suspected, and unsuspected, disclosed, and undisclosed, arising out of or in any way related to such disputes and/or the services.

SECTION 16: DISPUTE RESOLUTION AND GOVERNING LAW

This Agreement will be governed by, and construed and interpreted in accordance with, the laws of United Kingdom without regard to its conflicts-of-law principles. Any dispute arising out of or relating to this Agreement may be brought and adjudicated only in the courts, federal or state, located in United Kingdom and you submit to the exclusive jurisdiction of such courts and waive any objections based upon improper venue or inconvenient forum.

SECTION 17: MISCELLANEOUS

  1. Performance by us under this agreement is excused during the period such performance is prevented or delayed by the government restrictions (whether with or without jurisdiction), war or warlike activity, insurrection or civil disorder, or any other cause similar or dissimilar to the foregoing that are beyond the control of the parties and not enforceable at the time the agreement is executed.
  2. It is hereby agreed that we may at our sole discretion, amend, alter, change, any of the provision of these terms and conditions and such modifications shall be adhered to and have the same effect as if they had been originally embodied in and formed a part of these terms and conditions.
  3. Any captions or headings used in these terms and conditions are solely for the convenience of the parties hereto, are not part of these terms and conditions, and are not to be used for the interpretation or determination of validity hereof.
  4. If any particular provision of these terms and conditions is determined to be invalid, the invalidity and enforceability would not affect the remaining provisions, which will nevertheless remain in full force and affect.
  5. Nothing in this agreement is intended or deemed to create a partnership or joint venture between us.
  6. You are not allowed to assign or transfer any right or obligation to any third party without the written consent of us however, you understand that we may assign or transfer some, all or any of our rights and duties with or without notice to you.
  7. Our website may from time to time, contains links to other sites whose privacy practices may be different from ours. In case, you submit personal information to any of those sites, your information is governed by their privacy policies and we shall not be held liable for any loss of data or personal information thereof. We request you to carefully read the privacy policy of any other website or application you visit.
  8. If you have queries, complaints, or any feedback you are encouraged to contact us at [email protected]. We will try to resolve any complaint within seven (7) business days from the date we receive the complaint.

PRIVACY POLICY

Welcome to Storyvord. We encourage you to read this privacy policy attentively and do not access and use our site if you disagree with something stated herein. This privacy policy determines what personal information we may take from you and how we will use it. In this policy, the words “us,” “we,” “our,” “site,” and “company” denote Storyvord., whereas “you,” “your,” and “user” denote individual users of our site. The words denoting the plural include the singular and vice versa.

ARTICLE 1: WHAT INFORMATION DO WE COLLECT FROM YOU?

You understand and agree that we collect information from you as follows:

Personally Identifiable Information

Personally identifiable information is information that assists us to recognize any particular person, including, without limitation, full name, gender, address, email, country, state, age. We collect this information when you register yourself with us.

Non-Personally Identifiable Data

In addition to the personally identifiable information provided in clause (a), we collect some non-personally identifiable information like Internet Protocol address, URL, device location, domain name, device type, and browser.

Data Gathered from Third Parties

We also store your information from third sources to the extent permitted by law, e.g., verification partners, public databases, resellers, distributors, joint marketing partners, social media platforms.  ID verification partners utilize publicly available information and government records for the purpose of verifying the identity.

Commercial Information

We also collect some of your commercial information, including, without limitation, business activity, order activity, deposits, withdrawals, and balance account.

Data for Correspondence

You agree that we may also collect some of the information you provide to us in correspondence, including opening an account on our platform and client service.

Institutional Information

If you are using our services as an institution, we may collect some of your information, including, without limitation, name of entity, proof of legal existence.

Other 

We may also collect information about you, such as your criminal history or alleged transgression of the law, or information about someone with whom you have or have had a financial transaction.

ARTICLE 2: WHY DO WE COLLECT YOUR DATA?

We collect your information, including, without limitation, for the purposes provided herein.

to deliver the services.

to provide access to our services.

to deliver important notices.

to facilitate communication with you.

to fulfil contractual and legal duties.

to conduct research and surveys.

for research and development purposes.

to improve our services.

to monitor online activity.

for legal purposes.

to deal with complaints and disputes.

for legal investigations.

to prevent fraud and other illegal activities.

for billing purposes.

in order to comply with the law.

ARTICLE 3: WITH WHOM DO WE SHARE YOUR DATA?

We share your information with:

Service Providers

For business and commercial activities and to obtain services we can share your data to our third-party service providers. Services may include, without limitation, verifying identity, detecting and preventing fraud, processing payments, analyzing data, reporting tax, monitoring transactions. The purpose of sharing this information is to get the services. However, we assure you that those providers will maintain the confidentiality of your data.

Partners

We can disclose your data to its contractors, subsidiaries, affiliates, partners, agents, suppliers, officers, employees, and insurers.

Enforcement Agencies.

For the purposes provided here, we may disclose your data to law enforcement and government agencies.

If required to do so by law,

For law suits and legal proceedings.

For the execution and protection of our legal rights and duties.

For the prevention of fraud and other illegal activities.

Corporate Transaction

You agree that we may share your personal information in the event of any merger, amalgamation, restructuring, sale of assets, bankruptcy, dissolution, or any other transaction of the same nature.

Advisors   

We can disclose your information to its legal and accounting professionals for the purpose of obtaining their services.

Approval   

We may also take permission from you from time to time to allow us to disclose your personal information.

For corporate and business purposes.

We can share your information for any corporate or business purpose to the extent permitted by law.

ARTICLE 4: HOW DO WE SECURE YOUR INFORMATION?

We assure you that it has implemented procedures to safeguard your information from any incidental loss, unauthorized use, modification, or exposure. However, it does not warrant the safety of data you share with us. There is no method on the internet that is 100% secure for the transmission of data. Therefore, we cannot guarantee absolute safety, and any transmission of personal data is at your own risk. In the event of circumvention of security measures within the services you understand that we shall not be held liable.

However, we have taken the following steps to ensure the security of your data:

SSL Communications

Two-factor authentication

Review of our collection, storage, and processing practices periodically.

Restricting our employees’ access to your data under certain circumstances.

ARTICLE 5: WHAT RIGHTS DO YOU HAVE REGARDING YOUR DATA?

You have certain rights related to the personal information you have submitted to us. The options include, as follows:

Request access to your personal information. We assure you that we will share this information within 30 days of your request.

Request us to remove your data. We will do as requested to the extent permitted by law.

File an objection related to the processing of your data by us, to the extent permitted by law.

Request us to provide details about the information we have about you.

We assure you that if you exercise any of the options provided above, we will not discriminate against you. We will clearly explain to you these options and their consequences.

ARTICLE 6: FOR HOW LONG DO WE MAINTAIN YOUR DATA?

We store your information so long as it is reasonably important for us to provide you with the services you request and fulfil our contractual and legal obligations. In the event that you close your account with us, we will continue to save your information as long as we are required to provide you the services.

ARTICLE 7: DO WE TRANSFER YOUR DATA INTERNATIONALLY?

Our aim is to do business globally. Consequently, your data may be saved, retained, and processed anywhere we are operating or engaging with service providers. Your data can be shared with recipients in countries than the ones where it was collected originally. You understand that those states may have distinct policies from each other. However, we will ensure that we transfer your data in compliance with Data Protection Laws. Under some situations, law, regulatory and security agencies may have access to your data. If any user is based in the UK, Switzerland, or European Economic Area, we assure you that we will transfer your data in accordance with an adequate level of data protection. You understand that we can also share your personal data with third countries from Europe and outside of Europe, under the following situations:

To satisfy our obligations to you concerning the services.

You can withdraw your consent to share your personal data anytime. If you do so, you understand that some of the features of service may become unavailable to you.

ARTICLE 8: COOKIES POLICY

We collect cookies while you access and use our site. Cookies do not run programs or deliver viruses to your network. The purpose of collecting them is to provide a convenience feature, optimize your time, identify you as a user or customer, gather information about your device to ensure the safety of your account, and prevent any suspicious or fraudulent activity on your account. Furthermore, we do not control third parties’ tracking technologies and our policy does not apply to these third parties or their use of information.

ARTICLE 9: THIRD PARTY SITES

You understand that you deal with and interact with third parties, brands, and advertisers accessible through our site at your sole discretion. Third party links are available via our site only for your convenience, help and education and should not be considered as an endorsement by us. We make no representations or warranties about privacy policies of third parties, brands, advertisers and you agree that we shall not be held responsible for any kind of damage arising in connection with such interaction between third parties, brands, advertisers and you.

ARTICLE 10: COMMUNICATION

In order to communicate with you, we can send you direct notifications at your email address from time to time regarding services, activities, and marketing materials.

ARTICLE 11: OPT-OUT

You are entitled to opt out of receiving marketing communications from your settings at any time. You can also opt out by following the instructions provided in marketing communications. We do not provide your information to third parties without your consent for their own direct marketing. If you opt out, be advised that we can still send you important information regarding our business relationship.

ARTICLE 12: CONTROLS FOR DO NOT TRACK FEATURES

At this moment, there is no uniform technology standard for identifying and implementing Do-not-Track signals. However, many mobile applications, web browsers, and operating systems include Do-not-Track features you can activate to signal your preference. Currently, we do not respond to Do-not-Track signals, and if we adopt an online tracking standard in the future, we will inform you by adding it to this privacy policy.

ARTICLE 13: CHILDREN UNDER THE AGE OF SIXTEEN (16)

We do not save the information of children under the age of 16 knowingly. If it comes in our knowledge that we have saved the personal information of someone who is under 16 we undertake that we will delete it from our systems. If you are under 16 and using our site, you understand that you are using it on your own responsibility. We shall not be held liable to you or your guardian for the loss of your information.

ARTICLE 14: AMENDMENTS

You understand that, at our sole direction, we may amend this policy from time to time. We request that you review this policy more often in order to stay updated. The continuous use of our services by you implies that you have read and accepted any changes to the privacy policy.

ARTICLE 16: QUESTIONS AND FEEDBACK

If you have any queries, problems, complaints or any feedback about our services or this privacy policy, we encourage you to write to us via our contact page. We will try to resolve any privacy complaint within seven business days from the time we receive all the information.

DATA PROTECTION POLICY

This Data Protection Policy (“Policy”) outlines the measures and procedures we undertake to ensure that we comply with the provisions of the Data Protection Act 2018 (“DPA”), the General Data Protection Regulation (“GDPR”), and any other applicable data protection laws in the UK. This Policy applies to all personal data that we collect, process, store, and handle.

  1. Data Controller

The data controller responsible for your personal data is STORYVORD (“we,” “us,” or “our”), a company registered in England and Wales under registration number. We are registered with the Information Commissioner’s Office (“ICO”) under registration number [insert ICO registration number].

  1. Types of Personal Data We Collect

We may collect the following types of personal data:

  1. Contact information, such as your name, address, telephone number, and email address.
  2. Payment information, such as your credit/debit card details or bank account information.
  3. Information you provide to us when you fill in forms on our website.
  4. Information you provide when you participate in our surveys or promotions.
  5. Details of transactions you carry out through our website.
  6. Information you provide when you communicate with us via email or phone.
  7. Information about your visits to our website, including your IP address, browser type, and referring/exit pages.
  8. How We Collect Personal Data?

We may collect personal data in the following ways:

  1. When you visit our website and use our services.
  2. When you fill out forms on our website.
  3. When you participate in our surveys or promotions.
  4. When you communicate with us via email or phone.
  1. Legal Basis for Processing Personal Data

We will only process your personal data if we have a legal basis to do so. The legal bases for processing personal data are:

  1. Consent – the individual has given clear and explicit consent for us to process their personal data for a specific purpose.
  2. Contract – processing is necessary for the performance of a contract with the individual, or to take steps prior to entering into a contract with them.
  3. Services: processing is necessary for providing you the services.
  4. Legal Obligation – processing is necessary to comply with a legal obligation.
  5. Vital Interests – processing is necessary to protect someone’s life.
  6. Public Task – processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority.
  7. Legitimate Interests – processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests.
  8. How We Use Personal Data?

We use personal data to:

  1. Provide our services to you.
  2. Process your transactions.
  3. Respond to your inquiries and requests.
  4. Improve our website and services.
  5. Send you marketing and promotional communications.
  6. Comply with legal obligations.
  7. Sharing Personal Data

We may share your personal data with the following third parties:

  1. Service providers who help us deliver our services, such as payment processors, IT service providers, and marketing agencies.
  2. Regulatory and law enforcement authorities.
  3. Other third parties with your consent.
  4. Retention of Personal Data

We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected. We may retain your personal data for a longer period if required by law or if necessary for legitimate purposes.

  1. Data Security

We will ensure that personal data is processed securely, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage. We will implement appropriate technical and organizational measures to ensure a level of security appropriate to the risks that are presented by the processing of personal data.

  1. Data portability

We will ensure that individuals can exercise their rights under the GDPR. We will respond to requests within one month, and we will provide information free of charge, unless the request is manifestly unfounded or excessive.

  1. Data Breach Notification

In the event of a personal data breach, we will notify the Information Commissioner’s Office (ICO) without undue delay, and where feasible, within 72 hours of becoming aware of the breach, unless the breach is unlikely to result in a risk to the rights and freedoms of individuals. We will also notify affected individuals without undue delay if the breach is likely to result in a high risk to their rights and freedoms

  1. Your Rights

You have the following rights regarding your personal data:

  1. The right to access your personal data.
  2. The right to rectify any inaccuracies in your personal data.
  3. The right to erase your personal data.
  4. The right to restrict the processing of your personal data.
  5. The right to data portability.
  6. The right to object to the processing of your personal data.

To exercise your rights, please contact us using the details provided in section 13.

  1. Amendment

We are committed to protecting personal data and complying with the GDPR and the Data Protection Act 2018. We will regularly review and update our Data Protection Policy to ensure that it remains relevant and effective.

  1. Contact Us

If you have any questions or concerns about our data protection practices or this Policy, please contact us by email at [email protected], or by post at

5 Brayford Square London E1 0SG

Unit 1603, 16th Floor, The L. Plaza, 367 – 375, Queen’s Road Central Sheung Wan, Hong Kong